Acceptable Use Policy

Keep it safe, legal, and useful

This Acceptable Use Policy (‘AUP’) sets out what you can and cannot do when using Keep Moments. It supplements our Terms of Service.

Last updated: July 28, 2026

1. You may

  • Use every AI tool to plan personal or business travel.
  • Share generated itineraries with fellow travellers.
  • Automate your own workflows (for example, calling the tools from your dashboard) within fair-use limits.

2. You may not

  • Break any applicable law or infringe anyone else’s rights.
  • Generate content that is defamatory, hateful, harassing, sexually explicit involving minors, or that facilitates violence.
  • Attempt to reverse-engineer, scrape at scale, resell raw API access, or circumvent the credit system.
  • Upload personal data of other people that you are not entitled to process.
  • Use outputs to make decisions in areas requiring professional judgement (medical, legal, financial, immigration) without independent verification.
  • Interfere with the platform’s security, availability or integrity.

3. Fair use

The platform is designed for genuine travellers. Automated batch usage that materially impacts other users may be rate-limited or blocked. If you have a bulk use case, contact us and we will accommodate it commercially.

4. Reporting abuse

If you spot content or behaviour that violates this AUP, email [email protected]. We investigate every report.

5. Consequences

Violations may lead to warnings, credit forfeiture, temporary suspension or permanent account termination. Serious violations may be reported to law enforcement.

Questions about this document? Reach us at [email protected].