Terms of Service

The rules of the road

These Terms of Service (‘Terms’) form a binding agreement between you and Keep Moments. By creating an account or purchasing credits you agree to them.

Last updated: July 28, 2026

1. The service

Keep Moments is a credit-based marketplace of AI travel tools. Each tool has a fixed credit cost. You purchase credits and spend them on the tools you want to use.

2. Your account

  • You must be at least 16 years old, or the age of digital consent in your country.
  • You are responsible for keeping your password confidential and for everything that happens under your account.
  • One account per person. Sharing accounts is not permitted.

3. Credits

  • 1 credit costs €0.10 (or the equivalent in USD, GBP or PLN at live rates displayed at checkout).
  • The minimum first purchase is 50 credits.
  • Credits do not expire and are non-transferable between accounts.
  • Every AI tool displays its exact credit cost before you run it.

4. Payment

Bank transfer is available today. Card, PayPal and Stripe are coming soon. Orders are placed at checkout; credits are added to your dashboard as soon as your payment is confirmed. Invoices are emailed automatically.

5. AI outputs

AI outputs are generated on demand and may contain inaccuracies. You are responsible for verifying critical details (visa rules, health information, flight prices, safety conditions) with authoritative sources before acting on them. We do not guarantee that outputs are error-free, current or suitable for a particular purpose.

6. Acceptable use

You agree not to misuse the service. Full rules are set out in our Acceptable Use Policy.

7. Intellectual property

All platform code, design, branding and documentation are owned by us or our licensors. You keep the rights to outputs generated for you, subject to any third-party rights and applicable law.

8. Suspension & termination

We may suspend or terminate accounts that breach these Terms, that we reasonably suspect of fraud, or that put the platform at risk. You may close your account at any time from your dashboard.

9. Refunds

See our Refund Policy.

10. Liability

To the maximum extent permitted by law, our aggregate liability for any claim relating to the service is limited to the amount you paid us in the 12 months preceding the claim.

11. Governing law

These Terms are governed by the laws of your country of habitual residence to the extent required by mandatory consumer protection rules; otherwise, by the laws of the Republic of Ireland. The competent courts of that jurisdiction have exclusive jurisdiction, subject to your consumer rights.

12. Contact

Questions about these Terms: [email protected].

Questions about this document? Reach us at [email protected].